FAQ
Custom Clothing Frequently Asked Questions
This section addresses some frequently asked questions about working with Heziapparel, including minimum order quantities, delivery times and shipping methods, sample and bulk production, promotions, customization services, and product licensing policies.
What is your minimum order quantity (MOQ)?
Our standard minimum order quantity is 30 pieces per style.
Minimum order quantities may vary depending on fabric type, printing process, and garment complexity.
For startups or trial orders, we can recommend cost-effective solutions.
How is pricing determined?
Pricing depends on:
Order quantity
Fabric weight and composition
Printing or embroidery method
Packaging requirements
The more detailed your request, the more accurate the quotation.
Do you provide samples before bulk production?
Yes.
We strongly recommend sample approval before bulk production to ensure fabric, fit, and craftsmanship meet your expectations.
How long does sample production take?
Sample production typically takes 7–12 working days after design confirmation.
Complex constructions may require additional time.
What is the lead time for bulk orders?
Bulk production usually takes 15–25 days after sample approval.
Lead time may vary depending on order volume and season.
What shipping methods do you offer?
We ship worldwide via:
Express courier (DHL, FedEx)
Air freight
Sea freight
Shipping method depends on your budget and delivery timeline.
Do you support urgent production?
For urgent orders, please inform us in advance.
We will evaluate production capacity and provide the fastest feasible solution.
What customization options do you offer?
We provide full OEM and ODM services, including:
Custom fabric selection
Private labels and woven tags
Custom hangtags and packaging
Screen printing, embroidery, puff print, DTG, and more
We support full private label development.
Can you work without a tech pack?
Yes.
If you only have reference images or ideas, our development team can help create production-ready solutions.
Do you offer discounts or promotions?
We occasionally offer discounts to the following customers:
First-time orders of 50 pieces or more
Long-term partners
Bulk orders
Seasonal promotions
Please contact our sales team for the latest offers.
Do you support licensed products?
We will not create designs protected by copyright or trademark without authorization.
Clients must ensure they possess the necessary rights to their logos, artwork, and brand elements.
We will not be held legally responsible for designs submitted by clients that contain deceptive, fraudulent, or other infringing content.
What should I do if my question isn't here?
Click on WhatsApp to get one-on-one Q&A service, Or send a message to sales@heziapparel.com